Despite the inconveniences caused by the move scheduled for November 1st at 13:00 pm and the arrival on November 2nd, and a box 090 missing (and we cannot know the content, because several boxes had similar content e.g.: art books), we would like to emphasize the professionalism of Ms. Andrée Francoeur and Mr. Stéphane David.
Ms. Francoeur has seen, throughout the move, that we were comfortable and even provided space for us to receive friends. Once in Quebec, their behavior was also warm despite fatigue and disappointments.
We did not find the number 090 on any box and all boxes are unpacked.
Once again, thank you to these two employees, as well as to you for your availability.
—Louise et Yolande Locegelle
A stress free moving experience
I wish to thank you for implementing our move to Nova Scotia efficiently, effectively, for a reasonable cost and meeting our short notice deadline. I don’t know of any other moving company that could have executed this move for us the way Boyd Moving & Storage did with your direction.
We contacted you at 7:40 am on Wednesday, November 8, 2017, at that time you said the move would happen. By 10:36 we had received your quote for the move by e-mail and the pack crew was booked for 8 a.m. the next day. It was 2:30 in the afternoon that you confirmed with us that United would arrive on Friday November 10th to load our complete household, and delivery was scheduled for the following Tuesday, November 14th in Port La Tour, Nova Scotia. All this was exactly what we needed.
At no time during this move were we concerned. On Wednesday, Ken and Joanne, Heirloom China Packers, came, prepared and worked diligently packing our household items from 8 am through until 7 p.m. The following day the United Moving Truck came with a shuttle van; under the direction of Dominic Levasseur all was loaded smoothly. We were kept informed by Daniel Bousquet, where the truck was, who the driver was and when we would expect delivery. All our belongings were delivered, unloaded and without incident.
Thank you, Dave, for being flexible with our payment while we transferred our money to a local Nova Scotia Bank. Thank you for all the coordination involved to make this rush move happen.
We will indeed strongly recommend Boyd Moving & Storage to those looking for a stress free moving experience.
—Ruth and Steve Kelly
My name is Nicole Casey and I am the daughter of Richard and Lillian Quesnel. Your company did a move for my parents in October, 2014.
I have to say that not only was I totally impressed, but so were my parents.
The first issue that your team had to deal with was a power outage that occurred on my parents block. Given this, you would think that everything would come to a halt but that was not the case with the Boyd Team. They continued the move, doing so with some areas being in total darkness.
The truck was loaded and unloaded in a timely manner and there was not one piece damaged. More importantly, Matt, Jeff and Chris were prompt, clean and extremely polite. My parents are in their mid-eighties and the respect with which they treated my parents is something that you do not see very often in this day and age.
I am not sure which team member was the one that placed the boxes in the closet of my Dad’s new office but whichever one you are I truly appreciated the patience you extended to my Dad. You are clearly a person that is not only dedicated to going above and beyond when it comes to the services you provide, but a person who clearly respects his elders. You were amazing.
I wish to extend my appreciation to Matt, Jeff and Chris for a job well done. You are all an asset to Boyd Moving.
Needless to say I would highly recommend Boyd in the future.
Excellent, Helpful and Efficient
I just wanted to write and say how pleased I was with everything Boyd has done for me during the last 18 months. The crews for my move out and the return of my furniture and effects from storage were both excellent – helpful, efficient and good humoured. Everything was in great shape when I unpacked it with no damage, damp or any other problems.
I am hoping not to move again for a long time but if I do I will have no hesitation in using your company again. Thank you very much to everyone involved and a happy new year to all of you.
Professionalism and Speed
Boyd moved my home possessions, the move went very well due to the professionalism and speed of the movers sent to me: Jeff, Shane, Mark S. and Brady. They were kind, considerate, gentlemanly and professional. I feel comfortable recommending Boyd to my friends anytime.
Professional and Efficient
We just wanted to let you know that our move to Chelsea went really well. The crew of Victor, Sean and Mark was excellent. The guys were very professional and efficient, and it was evident that they knew what they were doing! They were very helpful in making suggestions for last-minute packing of items that we were having difficulty with, and they were accommodating of all of our special requests. We found that the three men worked very effectively as a team, and divided up the work in an organized, systematic manner. We were impressed! It was a hot and humid day but they kept working hard, and their energy levels didn’t seem to suffer due to the heat!
Anyway, we felt you should know what a fantastic job the crew did. And also, they are all nice guys to deal with. Our belongings were certainly in good hands and we can honestly say that moving day was a fun day, due to the competence and effectiveness of your team.
—Erin and Jamie
We were completely happy with the service we got from Boyd Moving & Storage, from the service you provided us in the days leading up to the move, to the very careful and considerate work we got from the crews who did the physical moving of our things. Special thanks to the crew in Ottawa who loaded our things: Jeff, Shane, Shannon, Trevor and Brady; and to the crew in Scarborough who unloaded our things: again Jeff and Shane; and the other crew who met Jeff and Shane: the second Jeff, Kelly and Chris. All these people were pleasant, considerate, efficient, and very hard-working. Put it all together and you have a group of people who were confidence inspiring at a very stressful time for the people who are being moved.
I wanted to let you that Sean, Victor and Mark did an excellent job in packing up our house contents today. They were very careful in moving our stuff out of our 3 story townhouse and worked very hard. It was a hot and humid day but they were very cheerful and professional in how they did their job.
I want you to know they represent Boyd Moving and Storage very well.
—Roseanne and Richard
Thanks for a job well done.
They were absolutely excellent – I was so impressed with their professionalism, efficiency and assistance. They were very helpful and courteous, and I was amazed at how fast they were despite having to carry everything up three flights of stairs!
Please pass along my thanks – they were great.
I’m really happy with the way the move went. Many thanks to Bryson and his team for a move well done from beginning to end. From the first contact, it was a pleasure to deal with Bryson.
Northern Lights Canada
Polite & Professional Staff
My wife and I recently moved from Ottawa to Windsor NS. I would like to pass on our sincere appreciation with regards to the polite and professional manner in which your driver and his assistant (Matt & Brady) conducted both our load and unload. It was pleasant to deal with two professionals who take pride in the work they perform and the services they provide. It has been an absolute pleasure dealing with these personnel.
—Darryl and Barbara